Create a feedback survey

Step-by-step guide

To create a feedback survey, proceed as follows:

  1. Go to the "Manage feedback surveys" page.

  2. Click on New.

    The "Feedback survey" dialog box is displayed.

    Title

    Enter a title for the feedback survey here.

    Description

    Enter a description for the feedback survey that is as descriptive as possible.

    Image

    You can enter an image for the feedback survey.

    The title, description and image are displayed in the overview of the feedback surveys and help to identify or differentiate between individual feedback surveys.

    Start - End

    Specify here from when to when the feedback survey is to available for answering. The feedback survey will only be displayed on the "Submit feedback" page once the start date has been reached. After the end date, the feedback survey will no longer be displayed on the "Submit feedback" page.

    You can create and save the feedback survey in advance. When the start date occurs, it is automatically made available to the respondents. The group of respondents can no longer be changed as of this point in time.

    Participants

    Specify here which users are to take part in the feedback survey.

    You can select individual users, user groups, distribution lists, organizational units and roles. Select the desired participants and move them from the left to the right area using the arrow button.

    Please note that you can no longer change the participants in the feedback survey once the start date has been reached.

    Page type

    One-pager Select this option if you want to display all the questions on a single page.

    Multi-Pager Select this option if you want to distribute the questions over several pages. You can decide for each page how many questions you want to place on it. The respondents navigate from one page to the next until the feedback survey is completed.

    Anonymous feedback survey

    You can conduct feedback surveys that are either anonymous or not anonymous.

    In the case of a non-anonymous feedback survey, a portal user with the "App_Feedback Editor" role, i.e. a portal user who has access to the "Manage feedback survey" page, can see who has submitted which answers.

  3. Click on SAVE.

    You will be taken back to the "Manage feedback survey" page.

    The feedback survey is displayed.