Access to the objects on the Exchange server can also be realized using processes. This is divided into the following scenarios:
Use as interactive user
A process will be initiated through an arbitrary initiating data record event
and will then start the corresponding
actions. In this case, the process can
access the mailbox of the currently logged-in user exclusively.
Use with timer events
In the case of timer events, there are no interactive users. In this case, a
allows a predefined user to be selected, in the user context of whom the Exchange
server will execute the desired further workflow actions.
If this user has appropriate permissions to public mailboxes, corresponding
actions can also be executed in these mailboxes. Such actions can be those
such as creating a task or an appointment.
This makes it possible, for example, for employees to be directly assigned
tasks or appointments for customer visits, reminders, etc. from the customer
management system itself. With the real-time access to the Exchange server,
all appointments will always be at the most current status.
If the Process Manager has recognized the
selected data group
as a connection
to the Exchange server, a user can then be defined in this dialog, in the
context of whom the queries will be executed.
With the "Login as static user" option, the "Select user" link will be activated.
Clicking on this link opens a dialog that allows users from the data source
configuration that have been created and assigned to Exchange users to be
selected. In the lower area, enter the desired connection data to the Exchange server.
With the option "User from system value", the system value has to contain a
user GUID. Please note that the
has to contain a valid user mapping for this user.
Furthermore, the actions of the Process Manager can of course create appointments,
tasks and emails. With the
User switch action
users can be switched during the process.
If a static user is assigned both within the data group and the process,
this user has priority.