Intrexx Share 2.1 - Frequently asked questions

Why cannot I see a post?

It could be that creating a post is restricted by specific prerequisites and the post has not actually been generated. Check whether the data record created meets the criteria for creating a post.

I do not receive information about new events on the News page.

I cannot write posts on a colleague's personal page any more.

You can only create a post on a colleague's personal page if they have set the privacy settings accordingly. Your colleague has possibly changed these settings. If the colleague will not be available for an extended period of time, they may have temporarily deactivated their profile. In this case, you cannot create posts on the personal page.

I cannot find a colleague, neither in "My contacts" nor in "Find contacts".

Check whether you have already sent a contact request to the colleague. You will be able to see this on your personal page. Check whether the colleague has sent you a contact request. The quickest way to check is on your News page at the top left next to your profile photo.